Privacy Policy

At Zynfos Solutions, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

When you place an order, create an account, or contact us, we collect: • Name, email address, and phone number • Shipping and billing address • Payment information (processed securely; we do not store card details) • Order history and preferences • Device and browser information for analytics

2. How We Use Your Information

We use your information to: • Process and fulfil your orders • Send order confirmations, shipping updates, and receipts • Respond to your queries and support requests • Improve our products and website experience • Send marketing communications (only with your consent — you can opt out at any time)

3. Sharing Your Information

We do not sell your personal data. We share it only with: • Shipping and logistics partners to deliver your orders • Payment gateway providers to process transactions • Analytics tools (anonymised/aggregated data only) We require all third parties to handle your data securely and in compliance with applicable laws.

4. Cookies

Our website uses cookies to: • Keep you logged in • Remember your cart and preferences • Analyse site traffic (via anonymised analytics) You can disable cookies in your browser settings, though some features may not function correctly.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

You have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data • Opt out of marketing communications • Lodge a complaint with a data protection authority To exercise any of these rights, contact us at privacy@zynfos.in.

7. Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and restricted internal access to protect your personal data. No method of transmission over the internet is 100% secure, but we take all reasonable precautions.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or a prominent notice on our website. Continued use of our services after updates constitutes acceptance of the revised policy.

9. Contact

For any privacy-related queries, contact us at: Email: privacy@zynfos.in Address: Zynfos Solutions Studio, Bengaluru, Karnataka, India